Dynamics CRM for Phones

Dynamics CRM for Phones








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By Microsoft Corporation Category Business

Description & Details

Microsoft Dynamics CRM is the essential business solution to help businesses engage their customers while staying productive at work and on the go. Arrive prepared for every appointment, and update notes, tasks, contacts, accounts, cases, and leads while the details are still fresh. Allows salespeople to manage their sales data, guided by contextual business process, while on the go. Gives agents and supervisors freedom of mobility with the full scope of case management. Offers a seamless user experience in a ‘configure once, deploy everywhere’ model.

·         Access your activities, accounts, contacts, and leads from an easy-to-use home page
·         Guided contextual business process
·         Quickly enter customer data with only a few taps
·         Track progress for key performance indicators visually with charts
·         Access your personalized views of lists and grids so that you see the data most important to you
·         Pin tiles to the app home page to get to the info you need quickly
·         Even when there is no connectivity, users can continue to work with offline drafts that can be saved once reconnected
·         Fully support custom entities along with customizations

What's New
· Enhanced user interactions with a rich set of controls
· Access your documents while on the go
· Continue to work while offline
· Open CRM records directly on your device or share them via email
· Activities, opportunities, and other record types are available in a mobile-friendly calendar view
· Microsoft Intune integration for data protection as a policy managed app
· Bug fixes

First Seen
Last Seen
SOME Signals
Android Version
4.4 and up
Content Rating
USK: All ages
Installs (Google)
10000 - 50000
APK Name

Latest Ratings

Mark 5
No more excuses It works so much better than before....and the features like the phone button followed up with the call description is just fantastic....it is easier to change small aspects of opportunities on the app than it is online. Really one of the best advances in app development I have witnessed as the last app pretty much sucked.
Vincent 1
Doesn't work yet on Nexus 5 (android 6.0.1) for a local server setup... (is ok on other mobile platform)
Alicia 5
I can run my business from my phone! Access to my customer data, anywhere, anytime, has changed the way I operate!
Peter 1
Cannot enter URL When I try connect to Dynamics online I get server unavailable and then random characters are inserted in the address bar.
Charlie 1
No support for Android 6.0 yet? It's been out for 3 months!
M 5
Excellent Mobile App Microsoft final got it right with this app. Intuitive and easy to use, you can finally launch phone calls from a record and CRM will create the activity for you. Documents are at your fingertips with SharePoint integration and One Note collaboration. Dashboards function just like the Tablet. Really well done.
Tony 3
Getting much better still needs work on reliability There is problem in connecting this app to some online instances. Its caused due to a corrupt field in one of the contact views. Contacts with no orders in past 6 months. Take this out and it will work! Bizzare.
Starr 3
Hard to reconnect Connects once then when you go back in sometime later it hangs on the Welcome screen. Ok when you are in though but needs to support goal dashboards
Wayne 1
Hangs during loading Gets stuck at "Downloading customisations" forever more, preventing use.
Nikita 5
Great new App Mirrors the Tablet app functionality. Dynamics CRM 2015 Online (7.1) required at this time.
Khairuddin 5
TS New Vehicle Dev FTW!!!! Good companion app for Dynamics CRM.

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